When writing a notice to a business, the first step is to gather information. When you have the information you require, you can then engage with this business in a meaningful and empowered way.
My Bunnings Notice
I wrote a notice to bunnings to seek information in relation to their facial recognition technology policies as I have serious concerns about how they are managing this biometric data.
As-King Questions
- What specific facial recognition technology or software is currently in use at Bunnings stores?
- Where and how is the data collected through this technology stored?
- What measures are in place to ensure the security and integrity of this data?
- Who within Bunnings or third-party entities has access to this information?
- What guarantees or reassurances can Bunnings provide to the public regarding the protection of this biometric data?
Notice-worthy points
- Put your address on the right and the recipients address on the left.
- Keep your notice simple.
- Always keep the original notice and send a copy.
- Scan the orignal notice and keep a digital copy and email the inteded recipient as well as posting it.
- Stick the tracking number to the top of the notice.
- Staple the tracking docket to the back of the original notice for your records.
Bunnings Response
https://www.bunnings.com.au/about-us/facial-recognition-technology
Unfortunately Ms Curran did not respond to my correspondence seeking information that could potentially violate the privacy of all Bunnings Customers. I am particularly interested in the number plate technology used in Bunnings and their lack of transparency. In the email dated 10th July 2025, I carbon copied three other departments into this correspondence.
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